Film Negative Return Policy

Minimum Quantity for Return:
We do not return single film negatives. Negatives will only be returned if at least four (4) film negatives are received.

Time Frame for Collection:
You have up to one (1) month to send in the required four (4) film processing orders. The one-month period begins from the date we receive your first film processing order.

Discarding of Negatives:
If fewer than four (4) film processing orders are received within the one-month period, any negatives sent will be discarded after that time.

Return Postage:
Return postage must be paid in advance before negatives are sent back.

Click here to return to the film order page

PAL

FILM AND PHOTO LAB

FOR THE COMMUNITY

Step 2

Safely package the film and include the 4 digit order number on the packaging box.

Step 3

Mail it to us at 105-347 Leon Avenue, Kelowna, BC, V1Y 8C7.

First time customer only. If you are shipping 5 or more rolls of film, send us a DM on IG with your order number and we will send you a prepaid shipping label.

Step 1

Place an online order. Click Here!

Buzz in '105' after 5:00pm to enter the building. No need to buzz in between 8:00AM - 5:00PM on weekdays.

Step 2

Grab an envelope outside, write your 4-digit order number, seal it shut by removing the glue strip cover on the back, and drop it in the door slot (big enough for a disposable camera).

Step 3

We’ll handle the rest! Your film will be processed promptly. 🙌