• We do not return single film negatives to customers.
• Negatives will only be returned if a minimum of four (4) film negatives are received from the customer.

Time Frame for Collection:

• Customers have a maximum of three (3) months to send in the required four (4) film processing orders.
• The three-month period starts from the date of receipt of the first film processing order.

Discarding of Negatives:

• If the customer fails to submit a total of four (4) film processing orders within the three-month period, any negatives received will be discarded after the end of the three-month period.

One-time Submission:

• Customers have the option to send all four (4) film processing orders at once within the three-month period.

Return Postage:

• Customers must pay for the return postage of their negatives.
• Return postage must be prepaid by the customer before the negatives are sent back.

Notification:

• Customers will be notified upon receipt of their first film processing order, including information about the three-month collection period, the requirement to send a minimum of four (4) film processing orders for return, and the responsibility to pay for return postage.