Film Negative Return Policy

  • Minimum Quantity for Return: 
    • We do not return single film negatives to customers.
    • Negatives will only be returned if a minimum of four (4) film negatives are received from the customer.
  • Time Frame for Collection:

    • Customers have a maximum of two (2) months to send in the required four (4) film processing orders.
    • The two-month period starts from the date of receipt of the first film processing order.
  • Discarding of Negatives:

    • If the customer fails to submit a total of four (4) film processing orders within the two-month period, any negatives received will be discarded after the end of the two-month period.
  • One-time Submission:

    • Customers have the option to send all four (4) film processing orders at once within the two-month period.
  • Return Postage:

    • Customers must pay for the return postage of their negatives.
    • Return postage must be prepaid by the customer before the negatives are sent back.
  • Notification:

    • Customers will be notified upon receipt of their first film processing order, including information about the two-month collection period, the requirement to send a minimum of four (4) film processing orders for return, and the responsibility to pay for return postage.

Click here to return to the film order page.

FILM AND PHOTO LAB

FOR THE COMMUNITY ❤️

Step 2

Safely package the film and include the 4 digit order number on the packaging box.

Step 3

Mail it to us at 105-347 Leon Avenue, Kelowna, BC, V1Y 8C7.

Step 1

Place an online order. Click Here!

Buzz in '105' after 5:00pm to enter the building. No need to buzz in between 8:00AM - 5:00PM.

Step 2

Grab an envelope outside, write your 4-digit order number, seal it shut by removing the glue strip cover on the back, and drop it in the door slot (big enough for a disposable camera).

Step 3

We’ll handle the rest! Your film will be processed promptly. 🙌